For Self-Drive: Requirements for foreign guests:
*Payment
*Security Deposit (via credit card, debit card, or cash)
*Passport (for identity verification)
*Driver’s License
Requirements for local guests:
*Payment
*Security Deposit (via credit card, debit card, or cash)
*Driver’s License
For chauffeur-driven, no other requirements are needed.

No, you do not have to be a member to use our service. Although, for access for exclusive deals and promos, we highly suggest that you sign up as a service.

Our prices are quoted per car.

Upon arrival on our location, kindly approach our agent at the counter and show your confirmation number. Please allow our agent some time to verify your confirmation number. Once confirmed, our agent will ask you to settle the payment. After settlement, our agent shall assist you to the vehicle.

For rentals for the airport, please proceed to our counters located at the arrival area. Please check our airport maps through the tab above.

For chauffeur-drive services arriving from the airport, kindly proceed to our airport counters. For other chauffeur services, a confirmation shall be emailed to you with the car and driver details 24 hours before your pickup time.

Hertz Philippines implements a 2-hour grace period. If you are coming from a flight, please send in your flight details so to avoid cancellation of your booking. The 2-hour grace period shall start from flight arrival time.

Yes, we have a child or infant seat for PHP500 per day.

Yes, cash payments can be paid to the driver for chauffeur-driven services.

Yes, credit card payments are available online or you can pay via credit card through our counters.

Yes, you shall receive an email confirmation for all bookings.

Only bookings with complex itineraries or for On Request cars shall be made via phone.

We suggest to book a car 7 days before your arrival date to ensure availability but bookings can be made up to 24 hours before pickup date.

You may cancel your booking through this website.

Yes, credit card payments can be refunded but is subject to our cancellation policies.

For self drive, our prices are for the vehicle rental only. For chauffeur-driven services, prices are inclusive of fuel, and exclusive of toll fees, parking fees, and a personal accident insurance.

We currently do nothave a toll-free service phone from overseas.

The Philippine Law allows a driver’s license from the customer’s home country for up to 90 days upon arrival to the Philippines. For driver’s licenses not written in English, kindly provide for an English translation.

Yes, you can take rental car on a ferry but marine insurance should be purchased. Without marine insurance, the renter will be liable of any water damage or any damage to the vehicle due to transporting via ferry.

Yes, car rentals are also subject to number coding but Hertz provides a replacement vehicle if your assigned vehicle will be affected by the number coding. You may pickup the vehicle at our counter in Somerset Olympia Makati or arrange for delivery of the vehicle (subject to delivery charge).